At 56hrs, we take pride in the quality of our handmade products and furniture. We want you to be completely satisfied with your purchase, and we understand that sometimes returns or refunds are necessary. Please read our policy carefully to ensure that you understand your options.
If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it for a full refund or exchange. The item must be unused and in its original packaging. Please contact us at [insert email address] to initiate the return process.
Refunds will be issued in the original form of payment, and will be processed within 5-7 business days after we receive your return. If you choose to exchange your item, we will ship the new item to you as soon as we receive the original item.
If you receive a damaged item, please contact us within 48 hours of receiving it at [email protected]. We will work with you to resolve the issue and replace the item as soon as possible.
For virtual/downloadable products, all sales are final and non-refundable. We will, however, work with you to resolve any technical issues that prevent you from accessing the product.
Please note that our refund and returns policy applies only to items purchased from our webshop, and not to items purchased from our partners. Shipping fees are non-refundable, and you will be responsible for any return shipping costs.
If you have any questions or concerns about our refund and returns policy, please contact us at [email protected] and we will be happy to assist you.